Case study: Solutions for Bageterie Boulevard

Bageterie Boulevard is one of the largest Czech fast food chains, currently operating 55 restaurants in the Czech Republic, Slovakia, Germany and the United Arab Emirates. Along with the classic fast-food model of the staff, where the ordered food is ready for collection and consumption or delivery within a few minutes, it also operates an express delivery service to the address. It is becoming more and more popular with customers, but at the same time it poses new challenges for operators. Food must get from the restaurant to the consumer’s table as quickly as possible, because every minute of delay means a reduction in product quality and, in direct connection with this, customer satisfaction.