Food delivery from online supermarkets is the expected standard in the market. It works on the basis of time slots, allowing the end customer to choose the delivery time that suits them best. The main advantages are speed and accuracy of delivery, safe handling and emphasis on preserving the freshness of the food.
Tesco was the first ever retail chain to offer Czech customers online grocery shopping delivered by its own delivery fleet. However, as the number of orders grew, the company found that only a truly efficient logistics solution would guarantee high quality delivery in the future. So in 2018, the company reached out to us. And the result? Today we serve 12 large branches in the Czech Republic, 3 branches in Slovakia and 3 branches in Hungary.
Shipments are delivered in time intervals or slots. They start at 30 minutes. The main goal is convenience for the end customer.
As we are constantly collecting operational data, we place maximum emphasis on their safety. Encryption of data during transmission is standard in our country.
We optimize routes for faster and more cost-effective delivery. We know how to make the most of our fleet, making delivery sustainable at the same time.
To ensure a high standard of service quality, we use a courier scoring system. The system evaluates their driving style, accident rate and client feedback.
We have a real-time overview of operational efficiency based on the data we collect. Our partners can access the same information via API.
Our system is designed for all available payment methods – cash, vouchers, credit cards. Security of payment transactions is a priority for us.
We make starting an e-commerce business as easy as possible. It’s up to you to do what you do best. Take care of the growth of your business.
DODO’s large fleet of couriers will deliver your goods anywhere in the Czech Republic and beyond. Plus, thanks to our pickup app, you don’t have to use your own warehouses.
Meeting with a courier is one of the most important aspects of delivery. At DODO, we want to make this experience the best possible for all customers. That’s why we continuously evaluate and train our couriers. English is a matter of course.
The entire DODO system is built on working with the real-time data you get from us. This data allows you to optimise your ad targeting more effectively and understand your customers better.