E‑commerce

The premium way to deliver an e‑commerce order.

A delivery service for e‑shops: the customer picks the day and the time, and a professional courier brings it to the door, tracked to the minute. Urban last mile run on GAIA, where checkout only offers windows the fleet can genuinely deliver.

97.5%
On-time delivery
98%
First-attempt success
25K+
Orders delivered daily
Trusted by retail leaders
Nespresso
Decathlon
Dr. Max
Rossmann
Benu

A new standard for e‑commerce delivery.

Most home delivery arrives whenever it suits the carrier: a parcel at 1 pm while you’re at work, then a note on the door. DODO turns that around. The customer picks the day and the window that works for them, and we deliver to it.

Step 01

From an envelope to a wardrobe

One carrier for the whole catalogue: small parcels, bulky goods, white goods. Where an item takes two people to carry in, two people arrive.

Standard orders · up to 30 kg

We scale as you grow.

GAIA replans routes and capacity every day. When volume grows, the customer never notices. They pick a window and we deliver into it.

Couriers1
Delivered in the chosen slot98%+
Used by
Dr.MaxAlkohol.czRituals
Oversized orders · over 30 kg

Through the second door, with two couriers.

A bigger van and two couriers as standard. We carry the item in and take care of basic installation.

Couriers2
Second doorCarried in
Basic installationIncluded
Delivered in the chosen slot98%+
Used by
DecathlonNAYPlaneo
Step 02

The customer picks the window, not the carrier

At checkout they choose the day and the hour that suits them. Only windows the fleet can genuinely cover are offered, so the promise made in the cart is the one that gets kept.

Pick a slot
 
Live tracking · minute-precise window
Integrate slots
Step 03

Live tracking, down to the minute

From dispatch to handover the customer sees where the order is and when we will ring the bell. Nobody has to wait in all day.

Step 04

A courier who represents your brand

Not an anonymous drop at the door. Our own trained couriers arrive in DODO colours. For someone who buys online, that handover is often the only personal contact with your brand.

Tomáš K.DODO courier

On the route

Vehicle: Toyota ProaceRoutes completed: 1,240 routesHandover rating: 4.9 / 5

8 / 12 stops

6757

Vinohradská 1415/47, 120 00 Praha 2

Chosen window: 13:0014:00Handed over13:38
5623
9130

A sample of the screen the courier carries during a shift. The name and the figures are made up.

Step 05

Delivered the first time

A window the customer chose is a window they are home for. Fewer repeat runs, fewer parcels back at the depot, and a customer who never has to chase an order.

98%
First-attempt success
Step 01

From an envelope to a wardrobe

One carrier for the whole catalogue: small parcels, bulky goods, white goods. Where an item takes two people to carry in, two people arrive.

Standard orders · up to 30 kg

We scale as you grow.

GAIA replans routes and capacity every day. When volume grows, the customer never notices. They pick a window and we deliver into it.

Couriers1
Delivered in the chosen slot98%+
Used by
Dr.MaxAlkohol.czRituals
Oversized orders · over 30 kg

Through the second door, with two couriers.

A bigger van and two couriers as standard. We carry the item in and take care of basic installation.

Couriers2
Second doorCarried in
Basic installationIncluded
Delivered in the chosen slot98%+
Used by
DecathlonNAYPlaneo
Step 02

The customer picks the window, not the carrier

At checkout they choose the day and the hour that suits them. Only windows the fleet can genuinely cover are offered, so the promise made in the cart is the one that gets kept.

Pick a slot
 
Live tracking · minute-precise window
Integrate slots
Step 03

Live tracking, down to the minute

From dispatch to handover the customer sees where the order is and when we will ring the bell. Nobody has to wait in all day.

Step 04

A courier who represents your brand

Not an anonymous drop at the door. Our own trained couriers arrive in DODO colours. For someone who buys online, that handover is often the only personal contact with your brand.

Tomáš K.DODO courier

On the route

Vehicle: Toyota ProaceRoutes completed: 1,240 routesHandover rating: 4.9 / 5

8 / 12 stops

6757

Vinohradská 1415/47, 120 00 Praha 2

Chosen window: 13:0014:00Handed over13:38
5623
9130

A sample of the screen the courier carries during a shift. The name and the figures are made up.

Step 05

Delivered the first time

A window the customer chose is a window they are home for. Fewer repeat runs, fewer parcels back at the depot, and a customer who never has to chase an order.

98%
First-attempt success

Proven in e‑grocery, now standard across e‑commerce.

Time‑slot delivery is where DODO started: in e‑grocery, where a missed window does not mean a minor inconvenience but food in the bin. That operation runs daily for Europe’s e‑grocery leaders, and the same machinery now serves these segments:

Pharmacy & medicine
Cosmetics
Electronics
Fashion
Sports equipment
Pet supplies
Hobby & DIY
Groceries

Offer premium delivery your customers will choose.

Our team will map time‑slot delivery to your stores and volumes, and tell you what it takes to start.

Request consultation