Case study: 150% better customer experience at Dr. Max
Accurate delivery within a time slot resulted in a 150% improved customer experience at Dr. Max e-commerce store. Read how we achieved this and in which cities we provide our services.
Accurate delivery within a time slot resulted in a 150% improved customer experience at Dr. Max e-commerce store. Read how we achieved this and in which cities we provide our services.
Food delivery within 3 hours of ordering, high quality fresh fruit and vegetables and a guarantee of maintaining the temperature chain of chilled and frozen food. This is what Billa customers can count on when they order their groceries online. The launch of the e-shop and the introduction of grocery delivery required comprehensive advice on logistics, warehousing and customer experience.
Bookbot, an online second-hand bookshop, was looking to make a significant impact at the world’s largest book fair in Frankfurt. Facing unique challenges in last-mile logistics, mainly due to the substantial weight of books, they turned to us. We flexibly offered and launched a new service “Booktaxi” in just three days.
Slovak retailer NAY, in partnership with DODO, now offers same-day delivery of large items, including weekends, with two-man delivery to the customer’s floor – a first in Slovakia, setting a new standard in customer care.
The world’s largest sports chain, Decathlon, has become the first sports retailer in the Czech Republic to offer its customers same-day delivery. DODO will deliver the goods and even take them behind the second door.
Same-day orders up by hundreds of percent in first year
Bageterie Boulevard is one of the largest Czech fast food chains, currently operating 55 restaurants in the Czech Republic, Slovakia, Germany and the United Arab Emirates.
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