Grocery delivery at a time the customer chooses.
Delivering online grocery orders takes precise planning, a reliable operation and special care for fresh and temperature-sensitive goods. That is why DODO combines its own GAIA technology platform with dedicated delivery capacity and processes built for transporting food. The result is reliable delivery in the chosen time windows, with the quality of every order kept intact.
We deliver groceries across the Czech Republic and Europe.
We deliver online orders straight from our clients’ stores and warehouses. We plan delivery zones and the capacity needed around their operation, their order volumes and what their customers expect. Besides the Czech Republic, we also operate in Slovakia, Hungary and Germany.
You prepare the order. We take care of the delivery.
You focus on selling and preparing orders, we focus on delivering them reliably. With GAIA we plan the available time slots, the capacity needed and the best routes. From the moment we take over the prepared orders, we are responsible for getting them to the end customer’s door.
You prepare
The customer shops in your online store and you accept the order.
You pick the ordered groceries for the chosen delivery time.
You get the order ready for our courier to collect.
We deliver
GAIA assesses the capacity available and plans deliveries around expected demand.
Our couriers collect the prepared orders and load them safely.
GAIA plans efficient routes around time windows, capacity and current traffic.
Our equipment and transport processes are built for fresh, chilled and frozen food, so it reaches customers in the same quality we received it in, in line with the applicable hygiene requirements.
Trained couriers handle the goods with care, present themselves professionally and give good customer service.
The customer can follow the delivery in real time and receives the order in the chosen time window.
Precise delivery, backed by results.
In online grocery retail, every single delivery has to be reliable. Our GAIA technology helps optimise capacity and routes, while professional couriers make sure the handover goes well. We track and evaluate delivery results continuously so we can keep improving our service.
Reliable grocery delivery for your retail chain.
We’ll talk through your delivery volumes, store network and transport requirements. Together we’ll design a technology and operations setup that fits your business.